Frequently Asked Questions
Everything you need to know about enhancing your living space with SBD Affinity.
What is the typical delivery timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow up to 3 weeks.
How do I care for my SBD Affinity home textiles?
To preserve the quality of our premium fabrics, we recommend professional dry cleaning for all upholstery and decorative pillows. For organic cotton throws, a gentle machine wash in cold water followed by air drying is recommended.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable unless they arrive damaged or defective.
Do you offer international shipping?
Currently, SBD Affinity ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support international orders in the near future.
Are your wood products sustainably sourced?
Yes, sustainability is a core value at SBD Affinity. We partner exclusively with manufacturers who use FSC-certified timber and eco-friendly finishes to ensure minimal environmental impact.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's portal to monitor your shipment's progress.